RETURNS

Returns Policy:

Prior to sending back any purchased jewelry:

  • Notify us via phone or email.

  • Pack, insure, and mail the item(s) along with a copy of the invoice and your contact information.

Requirements for jewelry return:

  • The jewelry must be new, unworn, with tags intact, with no scratches or alterations, and in its original packaging.

  • A 10% restocking and cleaning fee will be deducted from all refunds.

  • A credit card fee of 3.2% fee will also be deducted (this fee is from your card bank)

  • Consider insuring the package to safeguard against loss or damage during transit.

  • All refunds are processed within 30 days of item receipt

Ship to:
Aumaris

Returns & exchanges

154 Waiānuenue Ave, Suite 1, Box 226

Hilo, HI 96721

Questions? 808-982-2413 or contact@aumaris.com