EXCHANGES AND RETURNS
Our primary goal is to exceed your expectations with beautiful, handcrafted jewelry, however; If you are not satisfied with your purchase, you my return it for an exchange or a refund.
90-DAY EXCHANGE POLICY
Our 90-day exchange policy protects your purchase. You may exchange your purchase for another item within 90 days of original purchase date. Jewelry that has been altered, resized or otherwise modified from the initial condition is not eligible.
30 DAY REFUND POLICY
Please give us a call before you return jewelry for a refund, include sales receipt, or packing slip and original boxes and materials.
We will process your return as follow:
A - Jewelry returned for exchange will be processed according to your instructions.
B - Jewelry returned for refund will be processed minus a 10% cleaning and re-stocking fee.
C - Custom orders cannot be refunded.
If you have any questions, please contact Customer Service at 855 353 9995
8 AM - 3 PM HST
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Aumaris LLC Hawaii
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