WE ARE HERE TO HELP

Contact Us 1 855 353 9995

WEB 24-7

HOURS OF OPERATION

MONDAY - FRIDAY 6AM 3PM HST


SHIPPING - ORDER TRACKING

ORDER PROCCESING AND SHIPPING TIMES,

Our goal is to always exceed your expectations, hence all our jewelry is carefully handcrafted when you order, each order will require 4-8 days to complete, and special orders 2-3 weeks. Plan your gifts accordingly, we can accommodate rush orders, for details contact us.

FREE SHIPPING ALWAYS:

All Standard expedited shipping is free, transit time is 2-4 days from shipment date for USA, and 10-15 days for international destinations, tracking information is sent to email on file.

We ship orders to the United States, and international. Because of the high value involved and to ensure a secure delivery of your jewelry we require your current billing address, and a direct signature on delivery, if this is inconvenient we can arrange for alternate delivery options, call us for details.



PAYMENT OPTIONS

We accept American Express, Visa, MasterCard, Discover, PayPal and Aumaris gift cards. For your safety we do not store your credit card information.


GIFTS

An aumaris gift card is great for everyone and every celebration

Your purchase can be gift wrapped and most rings can be engraved with a personal date or quote.


RETURNS & EXCHANGES

Need to return or exchange?

We are proud of our handmade jewelry and its quality, and offer a 100% satisfaction guarantee, if you want to exchange or just follow these simple steps

Exchanges:

Give us a call or send us an email to let us know what you want us to do, securely pack, mail or ship & insure your item including contact information.

Returns:

Give us a call and let us know you are returning your jewelry, securely pack, mail or ship & insure your item including contact information. we ask that all jewelry return for refund be:

New and unworn, all tags in, no scratches or alterations, in original packages or boxes, include all invoices and warranty cards.

It is a good idea to insure your return, in case package gets lost or damaged in transit.

Send to:

NGC Aumaris

866 Iwilei Road 207, Honolulu Hawaii 96817

Questions? 808 533 6666

Info@aumaris.com


LIFETIME WARRANTY

Aumaris Lifetime Warranty got you covered:

We promise to perform all repairs, polishing inspecting or reconditioning, at no cost to you, Aumaris will at our discretion complete all necessary work to make your jewelry purchased from Aumaris shine again, (rings, earrings, bracelets, pendants, necklaces, cuff-links).

NOTE; Lifetime warranty also includes jewelry purchased for Nautical Gold Creations since 1978

Give us a call 855 353 9995 or email us info@aumaris.com and we’ll take care of making it right again.