Our Lifetime Guarantee stipulates:
60 Days Money Back Guarantee, all jewelry must be:
New and unworn, all tags in, no scratches or alterations, in original packages or boxes, include all invoices and warranty cards.
Before sending back you jewelry , please give us a courtesy call to let us know. Insure for full value, in case package gets lost in transit or damaged.
Send all packages to:
866 Iwilei Road 207, Honolulu Hawaii 96817
Questions? 808 533 6666
Aumaris jewelry in Hawaii will also exchange, repair, re-size, inspect and re-condition your jewelry as needed; all you have to do is give us a call and ship jewelry to our repair facilities.
Please include note with your full name, return address and daytime phone number or email address.
After we examine your jewelry and determine repairs needed, we will contact you with an update, shipping date, and to let you know the cost of shipping.
Aumaris will replace Diamonds up to .10 carats total weight, and gemstones up to .15 carats total weight, dlost during normal wear and tear. Diamonds larger than these carat weights are re not covered by our Lifetime Guarantee; we suggest you declare each one in your homeowner or renters insurance policy.
Our Lifetime Guarantee is clear and applies to jewelry purchased from Nautical Gold Creations, since 1978, Please let us know if you have questions.