Our Lifetime Guarantee stipulates:
AumarisLLC, promises to: Exchange, Repair, Resize, Inspect and recondition your jewelry as needed; if the following conditions are met:
1 - Jewelry has not been altered, repaired or modified by other than Aumaris LLC.
2 -Jewelry most not show any sign of abuse or intentional damage.
3 - Jewelry must be shipped to our repair facilities by a trusted carrier and insured for its value.
4 - Jewelry must include the following information: name, address, preferred method of contact.
After we examine your jewelry and determine repairs needed, we will contact to let you know if any charges apply, shipping date, and to let you know the cost of shipping.
Aumaris will replace Diamonds up to .10 carats total weight, and gemstones up to .15 carats total weight, Diamonds larger than these carat weights are re not covered by our Lifetime Guarantee; we suggest you declare each one in your homeowner or renters insurance policy.
Our Lifetime Guarantee is clear and applies to jewelry purchased from us since 1995, Please let us know if you have questions.