FAQ'S

 

Q - Do you work on special order or custom work?

A - Yes, we specialize in one-of-a-kind jewelry design.

Q - Will my order be insured when shipped?

 A -Yes, for your protection all orders are shipped with insurance and signature required. 

Q - How soon will my order ship?

 A -  Our jewelry is individually crafted for each customer, and we want to ensure its quality;

therefore it may take 5-9 days to complete and ship. Quality takes time and we appreciate your

understanding.

In some cases we can rush your order and get it to you in 3-4 days, contact us for details.

Q - How do you ship?

 A -All orders are shipped USPS Priority, or ExpeditedFedEx, let us know if you prefer other.

Q - Do you ship to international addresses?

A - Yes we ship to most countries by USPS Priority, and Expedited FedEx, rates may vary by country. 

Tracking and insurance included for all orders. Some countries may impose customs fees or taxes,

the buyer is responsible for those fees.

Q - Is your jewelry Handmade in Hawaii?

A - Yes, each piece of jewelry we offer is made by us; in our workshop in beautiful Hawaii USA.

Q - Do you use real Gold?

A - We use environmental friendly and sustainable sources to obtain our Sterling Silver, Gold, Platinum,

as for the Diamonds and gemstones; well they are verified and certified by the GIA. 

Q -Can I get a finger sizer from you?

A - Yes, give us a call or send us an email and we'll mail one to you; no charge.

Have other questions?

If you don't see the answer here, contact us by phone or email here